Friday, April 28, 2017
I am a new member of the CLE’s Exceptional Assistants’ Network (EAN) Seminar Series group learning program. During the first session of the four-day series, we discussed how to develop a leadership presence and mindset.
For me, the biggest takeaway is that it is important to remember that the opportunity to be a leader is all around us, every day, and in many ways. You don’t have to be in a management or supervisory position to spearhead a project, suggest ideas, or contribute as a leader to your team environment.
When asked to define our role in the workplace, many of us would answer in a way that just describes the tasks we do, and in a way that doesn’t consider all things we do that are “outside of our job description.” These are the ways that we, consciously or not, set ourselves apart from our colleagues, and are the things that, in turn, make us leaders.
Simply greeting folks with a smile, encouraging them to do their best, collaborating with them, thanking them for their efforts, or offering your help and suggestions are small things we can all do to become leaders. Actions like these can set the tone for someone’s entire day, or for their experience with your department. Whether your interaction with someone is their first, last or is ongoing, it’s your responsibility, as a leader, to make it positive and productive.
Leaders ask questions of themselves and of others; communicate assertively, yet effectively, and are active listeners. Questions could challenge, indicate empathy, ask an opinion, or ultimately, offer help.
Leaders express feelings and emotions properly. They let others know they are valued and important. They extend their appreciation, demonstrate a willingness to work with others, and offer trust. This helps build constructive relationships. Leaders also establish credibility: they do what they say they are going to do!
A leader acknowledges their own strengths and challenges. Most of all, leaders aim to be their authentic self, and reflect their values in decisions and actions.
To be a leader, you must be ready and willing to take on challenges. No matter what the situation, all it takes is the motivation to go above and beyond what is expected of you.
Check out the chart below: “What Great Leaders say to Highly Engaged Teams” for some simple phrases you can use to support and motivate others, contribute to your team, and take ownership of your work. You’ll be well on your way to living life as a leader!