Crucial Conversations for Managers

Crucial Conversations for Managers

Date: Tuesday, October 24, 2017 - 8:30am to 5:00pm
Location: 2400 Old Ivy Road, Room 189
Facilitators: Tonia Duncan-Rivers

Audience: Introductory for Managers - Provides participants with a starting point for exploring the knowledge and skills needed to learn more about the topic
Description: Difficult conversations, if avoided, often cause chronic problems. It's important not to avoid these conversations or to respond in an ineffective manner. Learn the components of a difficult or "crucial" conversation and approaches for effectively conducting these conversations.